Terms of Service

These Terms govern your use of CareerUplift Recruiter (the “Service”). By creating an account or using the Service, you agree to these Terms on behalf of yourself and, where applicable, the organization you represent.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Company owners can invite teammates on their verified email domains and can change member roles or remove members at any time.

You must provide accurate information when signing up and keep it up to date.

You agree not to:

• Use the Service to discriminate against candidates on the basis of any characteristic protected by applicable law.
• Upload content you do not have the right to use, including resumes or job descriptions you have not been authorized to process.
• Attempt to circumvent authentication, rate limits, or other security controls.
• Use the Service to send unsolicited bulk email or content unrelated to legitimate hiring.
• Reverse-engineer, scrape, or resell the Service.
• Create or reuse accounts, company identities, or other identities to claim free trials, promotional credits, or other offers more than permitted.
• Circumvent candidate limits, trial eligibility, or other usage restrictions by manipulating accounts, requests, or Service controls.
• Use abusive automation or repeated requests to generate artificial activity, overload the Service, or consume resources in a way that materially harms its security, availability, or use by others.

Creating unlimited jobs for legitimate hiring is permitted and does not, by itself, constitute abuse. Where we reasonably believe activity violates this section or poses a security risk, we may apply proportionate restrictions, throttle requests, or suspend access. We may act immediately when needed to protect the Service or others.

You retain all rights to the data you submit to the Service - including job descriptions, candidate resumes, interview transcripts, notes, and scorecards. You grant us a limited licence to host and process that data solely to operate and improve the Service for you, consistent with our Privacy Policy.

We do not use your candidate data to train general-purpose AI models.

Parts of the Service use AI models to draft job descriptions, score resumes, and conduct first-round interviews. AI output is probabilistic and may be inaccurate or biased. You are responsible for reviewing AI output before acting on it for any hiring decision. The Service is designed as a decision support tool - not a replacement for human judgement, and not a substitute for your obligations under employment or anti-discrimination law.

When you invite a candidate, the Service sends them email on your behalf from the careeruplift.ai domain and may store their resume, interview transcripts, and notes in your company’s workspace. You are responsible for ensuring you have a lawful basis to contact each candidate and to process their application data.

We aim for high availability but do not guarantee uninterrupted access. We may perform maintenance, apply security updates, or temporarily suspend parts of the Service to address abuse or incidents. We are not liable for downtime caused by third-party providers (Google Cloud, OpenAI, ZeptoMail).

The Service includes a free ATS workspace for creating and managing unlimited jobs, tracking applicants, screening questions, resume imports, candidate invitations, and team collaboration. AI-assisted job-description drafting is also included. The free ATS is not a time-limited trial and has no scheduled expiry, subject to these Terms, applicable usage limits, and the changes described below. AI candidate evaluation is optional and activated per job.

Optional paid features, including AI evaluation credits, are priced and presented before you purchase and are subject to the invoicing terms you agree to at purchase. Credits are consumed when the corresponding feature is switched on for a job and are not refundable once consumed, subject to applicable law. Taxes are your responsibility unless stated otherwise.

We reserve the right to change pricing, plans, features, and usage limits at any time, including the availability of features offered free of charge. Changes apply prospectively, with notice of material changes affecting existing users as described in the Changes section. Credits and AI evaluation for jobs already purchased remain governed by the terms agreed to at purchase.

We will not impose a new charge unless you choose a paid option and accept its price. Using the free ATS or continuing to use the Service after a change does not, by itself, authorize new charges.

You may close your account at any time. We may suspend or terminate access if you violate these Terms, fail to pay when due, or put the integrity of the Service at risk. On termination, we retain or delete data as described in the Privacy Policy.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service will not exceed the fees you paid to us for the Service in the twelve months preceding the claim (or, for free tiers, one hundred U.S. dollars). We are not liable for indirect, consequential, or incidental damages.

We may update these Terms. Material changes to these Terms or to pricing, plans, features, or usage limits affecting existing users will be communicated by email to the account owner at least 14 days before they take effect. Continued use after the effective date constitutes acceptance, subject to the protections against new charges described in the Fees section. This notice period does not prevent immediate action to address abuse or security risks as described in the Acceptable use section.

Questions: welcome@careeruplift.ai.